Last week Vivienne asked if there were rules for creative folks. (A question originally asked by Marc Rapp at Uniquely the Epitome.) Vivienne specifically tagged me to answer the question.
I delayed answering for a couple of reasons.
- First of all, I had a ton of deadlines last week. (That’s a really good thing.)
- Secondly, I have never really considered myself creative or artistic. (Skilled — maybe, clever — maybe, but, in my mind, “creative” has always been reserved for those with exceptional ability.)
With those points in mind, I’ll do my best to answer Vivienne’s question.
The sentence that really caught my eye in her original post was this one:
“Most creative folks get quite upset with clients who provide a long list of do’s and don’ts and yet expect them to break out of the norm to create something original and really creative.”
My gut reaction was that my customers pay me and I’m going to do my best to meet their requirements.
As I thought about it a little more I realized that there are definitely some times when project requirements should be ignored:
- When the requirement results in something immoral
- When the requirement results in something illegal
- When the requirement is so stupid that it will cast a bad light on both the client and you
A skill that all creative folk should cultivate is the ability to help a client discover the needs that they don’t know that they have. By this I mean that most clients do think they know what they need. However, their perception of what they need may not always be accurate.
As a skilled professional it is your responsibility to politely, but persuasively, address the client’s true needs, not just the need that he or she thinks that they have. Most businesses will be grateful that you made the extra effort.
Of course, there are always those businesses that will persist in asking you to do one or more of the three things I listed above. In those cases, that is probably not a business that you want to have as a client. (One of the great things about being an independent contractor is that you can turn projects down.)
I’m not going to tag anyone in particular to answer this question. Instead, I’m going to throw it out to all my readers: What do you think? Should there be rules for creative folk?
Contents (c) Copyright 2007, Laura Spencer. All rights reserved.
4 responses so far ↓
1 Two Write Hands // Jul 24, 2007 at
I don’t know about whether there should be rules. But I’ll tell you that personally I love to craft something artsy or beautiful or irreverent and stay within the confines of an assignment. I mean, that’s just writing.
2 Vivienne Quek // Jul 24, 2007 at
Good one, Laura, made me LOL at your #3. Patience is one pre-requisite for us account servicing people. We have to advise the client professionally and diplomatically when his idea is bad. Yes, independent contractor can turn down project if he cannot see eye to eye with the client. Still, there will be many who will take the project — Cash for trash.
3 Laura // Jul 25, 2007 at
Hi Two Write Hands! That’s an excellent point about doing something artsy and irreverent and STILL staying in the rules. What a challenge!
Hi Vivienne! You’re right. Some people will take it. It’s too bad, but I guess that’s just life.
4 Marc Rapp // Oct 6, 2007 at
Hello. Great list and thank you for taking the time to respond and contribute to this meme. Send me an email when you have some time!
Thanks
Marc